News for 'customer service'

How Uttarakhand GST Officials Used Undercover Firms to Expose Tax Evasion

How Uttarakhand GST Officials Used Undercover Firms to Expose Tax Evasion

Rediff.com19 Mar 2026

Uttarakhand GST officials conducted an elaborate undercover operation, creating fake firms to expose a company evading over Rs 150 crore in taxes.

'As AI grows, legacy will compress': Noshir Kaka, McKinsey

'As AI grows, legacy will compress': Noshir Kaka, McKinsey

Rediff.com13 Mar 2026

'The reality is that every one of us will be pushed to learn and relearn faster than ever before. Some people will rise to that challenge. Some may not. But the opportunity itself is massive,' says Noshir Kaka, senior partner, McKinsey.

Anthropic Study: AI Impact on Hiring of Younger Workers

Anthropic Study: AI Impact on Hiring of Younger Workers

Rediff.com6 Mar 2026

A new study by AI firm Anthropic reveals that while AI hasn't caused widespread unemployment, it has slowed hiring for younger workers in AI-exposed roles. The study also highlights the gap between AI's theoretical capabilities and actual deployment, and the ongoing conflict between Anthropic and the US government over AI weaponisation.

IndiGo to face pressure from fuel price spike: Moody's

IndiGo to face pressure from fuel price spike: Moody's

Rediff.com17 Mar 2026

IndiGo airline will face near-term pressure on profitability from rising fuel prices following the escalation of conflict in West Asia, though it is likely to pass on higher costs to passengers over time because its ticket booking cycle is relatively short, according to a report by Moody's Ratings.

India suspends postal services to US amid new customs rules

India suspends postal services to US amid new customs rules

Rediff.com23 Aug 2025

Under an Executive Order issued by the US administration on July 30, 2025, goods valued above USD 100 will be subject to customs duties in America with effect from August 29 onwards.

Skye Air Raises $9M to Fuel Hyperlocal Drone Delivery Growth

Skye Air Raises $9M to Fuel Hyperlocal Drone Delivery Growth

Rediff.com11 Mar 2026

Skye Air Mobility has raised USD 9 million in a Series B funding round to expand its hyperlocal drone delivery services across key metropolitan markets in India.

Customer service executives needed

Customer service executives needed

Rediff.com31 Aug 2006

Option One Mortgage is looking for Customer Service Executives for USA voice processes.

AI-Skilled Graduates Make Up 60% Of TCS Fresher Hiring

AI-Skilled Graduates Make Up 60% Of TCS Fresher Hiring

Rediff.com2 Mar 2026

'A prime hire can have a salary as high as Rs 11 lakh at the entry level and above.'

Air India tickets to get costlier as airline levies fuel surcharge

Air India tickets to get costlier as airline levies fuel surcharge

Rediff.com11 Mar 2026

Air India and Air India Express are introducing a fuel surcharge on domestic and international flights due to rising jet fuel prices, impacting travel costs for passengers.

Bajaj Finserv targets a 22% profit CAGR, double customers in 5 years

Bajaj Finserv targets a 22% profit CAGR, double customers in 5 years

Rediff.com8 Dec 2025

Bajaj Finserv - the holding company of Bajaj group's financial services business - has laid out plans for the next five years. During this period, it is eyeing 18-22 per cent compound annual growth rate (CAGR) in net profit at Rs 21,000-24,000 crore on a consolidated basis.

Claude AI Experiences Another Outage

Claude AI Experiences Another Outage

Rediff.com3 Mar 2026

Anthropic's Claude AI chatbot experienced a second outage within 24 hours, impacting users in various regions. The disruption follows a previous outage and comes amid scrutiny over the AI's capabilities and potential uses.

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Wedding Planner Devanshi Patel Reveals Crazy Wedding Requests

Rediff.com20 Mar 2026

From 20 hours of non-stop celebrations to a 12-day wedding event in Ahmedabad featuring over 300 artistes, Devanshi Patel of Shreem Events tells us how she has handled challenging wedding demands.

LPG Shortage Triggers Small Business Crisis

LPG Shortage Triggers Small Business Crisis

Rediff.com14 Mar 2026

'Why are the political leaders saying everything is normal?'

India's EV Transition On Right Track, But Miles To Go

India's EV Transition On Right Track, But Miles To Go

Rediff.com27 Feb 2026

Government schemes such as the PM E-Drive initiative, with allocations of around Rs 2,000 crore for charging points deployment, are helping accelerate rollout

Gulf War: US, Israel Didn't Expect This To Happen

Gulf War: US, Israel Didn't Expect This To Happen

Rediff.com3 days ago

The United States, which entered this war in expectation of a short, sharp win along the Venezuela model, is now preparing for deeper involvement in a conflict it does not fully control, without the allies it typically relies on, against an adversary that is not behaving as expected, in a global environment that is already absorbing economic shock. Prem Panicker continues his must read daily blog on the Gulf War.

India Adopts Balanced AI Regulatory Approach

India Adopts Balanced AI Regulatory Approach

Rediff.com3 Mar 2026

An Indian AI Research Organisation official says India has adopted a balanced and pragmatic approach to AI regulation, avoiding the extremes of the US and EU models.

Infosys partners with Anthropic for AI solutions

Infosys partners with Anthropic for AI solutions

Rediff.com17 Feb 2026

Infosys on Tuesday announced a strategic collaboration with American artificial intelligence company Anthropic to develop and deploy advanced enterprise AI solutions for companies across telecommunications, financial services, manufacturing, and software development.

Nokia fined for poor customer service

Nokia fined for poor customer service

Rediff.com9 Jun 2011

The District Consumer Redressal Forum (DCRF) here has imposed a fine of Rs 4,000 on a cellphone company for providing poor customer services after sales.

Swift Launches New System for Faster, Cheaper International Payments

Swift Launches New System for Faster, Cheaper International Payments

Rediff.com5 Mar 2026

Swift and global banks are launching a new system to make international payments faster and cheaper for small businesses and consumers, starting with major global markets.

Kerala court sentences TN native to 30 yrs imprisonment for sexual assault of girl

Kerala court sentences TN native to 30 yrs imprisonment for sexual assault of girl

Rediff.com27 Feb 2026

A Kerala court has sentenced 25-year-old Muhammad Riyas to 30 years in prison for the sexual assault of a 16-year-old girl in a Tiruppur theater. Convicted under the POCSO Act and IPC, the accused lured the victim with a false job promise. Read more on the verdict and the court's compensation order.

App Trap: Hidden Cost Of 'Free' Investing

App Trap: Hidden Cost Of 'Free' Investing

Rediff.com16 Mar 2026

In modern investing, transparency is more valuable than zero fees and not all investing app score big on this front, says Ramalingam Kalirajan.

No need to panic, enough LPG supply for homes, says govt

No need to panic, enough LPG supply for homes, says govt

Rediff.com13 Mar 2026

The government has assured citizens that there is no need to panic book LPG cylinders, as uninterrupted supply to households is being ensured despite the ongoing conflict in West Asia.

Bengaluru Police Nab Interstate Drug Peddlers with Rs 11.5 Crore Worth of Narcotics

Bengaluru Police Nab Interstate Drug Peddlers with Rs 11.5 Crore Worth of Narcotics

Rediff.com3 Mar 2026

Bengaluru police have arrested two alleged interstate drug peddlers, including a woman, and seized narcotics worth Rs 11.50 crore. The operation uncovered a network distributing drugs sourced from Thailand, along with other seizures of Ganja and Hashish Oil.

Headhunting for Customer Service Professionals

Headhunting for Customer Service Professionals

Rediff.com10 Nov 2004

The positions are based in Mumbai.

IndiGo restores 2,200 flights; CEO says 'worst is behind us'

IndiGo restores 2,200 flights; CEO says 'worst is behind us'

Rediff.com18 Dec 2025

IndiGo's CEO, Pieter Elbers, announced that the airline has stabilized operations after recent disruptions, focusing on resilience, root-cause analysis, and rebuilding. The airline had to cancel hundreds of flights due to planning issues linked to new pilot duty rules, crew shortages, winter weather and operational bottlenecks.

Smallcap Segment Is Volatile

Smallcap Segment Is Volatile

Rediff.com12 Mar 2026

'Except for extremely conservative investors, others can consider allocating 10 to 20 per cent of their portfolio to small caps.'

AI push: Tax break for global cloud firms using Indian data centres

AI push: Tax break for global cloud firms using Indian data centres

Rediff.com1 Feb 2026

The Union Budget on Sunday proposed a tax holiday till 2047 for foreign companies that provide cloud services to customers globally using data centres located in India, signalling the government's push to make the country a major hub for AI and digital infrastructure.

AI push: Tax break for global cloud firms using Indian data centres

AI push: Tax break for global cloud firms using Indian data centres

Rediff.com1 Feb 2026

The Union Budget on Sunday proposed a tax holiday till 2047 for foreign companies that provide cloud services to customers globally using data centres located in India, signalling the government's push to make the country a major hub for AI and digital infrastructure.

Airtel's Net Profit Plunges in Q3 2025

Airtel's Net Profit Plunges in Q3 2025

Rediff.com5 Feb 2026

Bharti Airtel reported a significant drop in consolidated net profit for the third quarter ended December 2025, citing increased network operating costs and statutory fees.

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

Rediff.com1 Mar 2026

Leading automakers in India, including Maruti Suzuki, Tata Motors, Mahindra & Mahindra, and Hyundai, reported increased vehicle dispatches to dealers in February, driven by sustained domestic demand.

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

India Auto Sales Rise: Maruti Suzuki, Tata Motors, Mahindra & Hyundai Report Growth

Rediff.com1 Mar 2026

Leading automakers in India, including Maruti Suzuki, Tata Motors, Mahindra & Mahindra, and Hyundai, reported increased vehicle dispatches to dealers in February, driven by sustained domestic demand.

Is customer service your forte?

Is customer service your forte?

Rediff.com31 Oct 2006

: ICICI OneSource is recruiting Customer Service Associates and Collectors for UK and US processess.

Tata Group, TCS Join Forces with OpenAI to Develop AI Infrastructure in India

Tata Group, TCS Join Forces with OpenAI to Develop AI Infrastructure in India

Rediff.com19 Feb 2026

The Tata Group and TCS have announced a multi-dimensional partnership with OpenAI to build AI infrastructure, offer joint solutions, and train Indian youth, aiming to position India as a global AI hub.

Amit Shah launches India's first co-operative ride app Bharat Taxi

Amit Shah launches India's first co-operative ride app Bharat Taxi

Rediff.com5 Feb 2026

Addressing an event after launching the service, Shah said the rival ride-hailing platforms have reduced commission and are offering many other incentives, including free rides to customers, seeing the success of Bharat Taxi during the pilot operation.

Highlights of Union Budget 2026-27

Highlights of Union Budget 2026-27

Rediff.com1 Feb 2026

Highlights of Union Budget 2026-27

These carmakers are the best in customer service

These carmakers are the best in customer service

Rediff.com30 Oct 2015

Maruti Suzuki has topped the after-sales customer service satisfaction.

Budget 2026's tax proposals weave a strategic vision

Budget 2026's tax proposals weave a strategic vision

Rediff.com4 Feb 2026

The proposals outlined in Budget 2026-27 represent a carefully crafted, multi-year strategy designed to strengthen India's big bets on the path to Viksit Bharat 2047, says Sameer Gupta.

'LIC sets sights on sustained 60% plus market share'

'LIC sets sights on sustained 60% plus market share'

Rediff.com26 Feb 2026

'LIC will reduce but not fully exit its stake in IDBI Bank, which remains an important bancassurance partner,' says LIC of India' MD and CEO R Doraiswamy.

Why ICE Still Rules India's Car Market

Why ICE Still Rules India's Car Market

Rediff.com27 Feb 2026

Indian car buyers care more about affordability than technology, keeping ICE vehicles dominant while hybrids emerge as the preferred transition option and EVs struggle in the mass market.

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Sebi Steps Up Surveillance Amid Surge in Retail Investors

Rediff.com2 Mar 2026

Sebi Chairman Tuhin Kanta Pandey announced intensified surveillance and technology-driven enforcement to combat pre-investment scams targeting retail investors, who are increasingly being lured by fake trading apps and promises of high returns.