News for 'customer service'

When Will Jio Credit Reach AUM Level Of Rs 1 Trillion?

When Will Jio Credit Reach AUM Level Of Rs 1 Trillion?

Rediff.com29 Apr 2026

'We are staying away from making forward-looking statements on when we will reach 1 trillion, etc. But growth will be rapid; it's only a matter of time.'

Fake roadside assistance call centre busted in Delhi, 12 arrested

Fake roadside assistance call centre busted in Delhi, 12 arrested

Rediff.com7 Apr 2026

Delhi Police have dismantled a fraudulent call centre operating a roadside assistance policy scam, arresting 12 individuals involved in deceiving customers.

Indian Banks Discuss AI Security Risks After Global Concerns

Indian Banks Discuss AI Security Risks After Global Concerns

Rediff.com23 Apr 2026

Finance Minister Nirmala Sitharaman met with bank heads to discuss the risks associated with Artificial Intelligence (AI) following global concerns about Anthropic's Mythos model and its potential threat to financial systems' data security.

Chandrasekaran addresses Air India staff, stresses transformation & safety

Chandrasekaran addresses Air India staff, stresses transformation & safety

Rediff.com11 Apr 2026

Tata Sons Chairman N Chandrasekaran addressed Air India employees, acknowledging the airline's challenging phase while reaffirming the Tata Group's commitment to its long-term transformation, focusing on service quality, safety, and operational improvements.

Daughter Of IRS Officer Murdered In South Delhi Residence

Daughter Of IRS Officer Murdered In South Delhi Residence

Rediff.com22 Apr 2026

The daughter of a senior IRS officer was found murdered in her southeast Delhi residence. Police suspect sexual assault and are investigating a former domestic help who is absconding.

Uber and Flipkart Team Up: Earn Rewards on Rides with SuperCoins

Uber and Flipkart Team Up: Earn Rewards on Rides with SuperCoins

Rediff.com15 Apr 2026

Flipkart and Uber have announced a partnership to integrate Flipkart's SuperCoins reward programme into Uber's mobility services, allowing users to earn rewards on rides.

How Mizoram Police Rescued Women From Trafficking Racket

How Mizoram Police Rescued Women From Trafficking Racket

Rediff.com5 days ago

Mizoram police, in collaboration with Uttarakhand police, rescued five Mizo women, including two minors, from a sex trafficking racket operating under the guise of a spa in Rudrapur. Six individuals have been arrested, including the alleged mastermind and spa owner.

ISRO to print rocket components with Russian 3D printing machine

ISRO to print rocket components with Russian 3D printing machine

Rediff.com29 Apr 2026

The RusBeam 2800 is now India's largest electron-beam wire deposition 3D printer operating under vacuum. The machine was custom-built for India and is operated with software developed by Rosatom.

Increasing the number of policy sales will be a key focus area for SBI Life

Increasing the number of policy sales will be a key focus area for SBI Life

Rediff.com6 days ago

"Policy sales will be one of the focus areas for the company because looking at the large insurance gap, large number of people being uncovered. The only right way to go is to increase the number of policies," said Amit Jhingran, MD & CEO, SBI Life Insurance.

Tata Power and Salesforce Collaborate to Boost Renewable Energy Growth

Tata Power and Salesforce Collaborate to Boost Renewable Energy Growth

Rediff.com6 Mar 2026

Tata Power has partnered with Salesforce to digitally transform its rooftop solar, EV charging, and smart home solutions businesses, aiming to enhance customer engagement and operational efficiency.

TCS announces annual salary hikes, prioritises AI skills

TCS announces annual salary hikes, prioritises AI skills

Rediff.com10 Apr 2026

Tata Consultancy Services (TCS) has announced annual salary hikes effective April 1, with top performers receiving double-digit increases, while also renewing its multi-year strategic partnership with UK retailer Marks & Spencer (M&S) to support its omnichannel and data-driven transformation with AI.

Why Gold Loan Boom Needs Caution

Why Gold Loan Boom Needs Caution

Rediff.com1 days ago

Rapid growth in personal gold loans has raised concerns over borrower leverage, large-ticket exposure and volatility in gold prices, points out Swaminathan J, Deputy Governor, Reserve Bank of India.

'Viksit Bharat cannot truly become a reality unless...'

'Viksit Bharat cannot truly become a reality unless...'

Rediff.com12 Feb 2026

'The real question is how best to leverage technology to deliver better services, all the way to the last mile, where we still haven't been able to get across the financial literacy that can enable us to unlock the potential of the entire country.'

How AI Skills Can Give Indian Employees An Edge

How AI Skills Can Give Indian Employees An Edge

Rediff.com26 Apr 2026

Employees with artificial intelligence skills are likely to see better salary increments in the coming years, especially in technology, GCCs, and BFSI sectors, according to TeamLease Edtech.

Why AI Skills Are Crucial For Salary Hikes In India

Why AI Skills Are Crucial For Salary Hikes In India

Rediff.com26 Apr 2026

Employees with artificial intelligence skills are likely to see better salary increments in the coming years, especially in technology, GCCs, and BFSI sectors, according to TeamLease Edtech.

Customer service executives needed

Customer service executives needed

Rediff.com31 Aug 2006

Option One Mortgage is looking for Customer Service Executives for USA voice processes.

'We are targeting a combined ratio of around 107% in FY27,': SBI General CEO

'We are targeting a combined ratio of around 107% in FY27,': SBI General CEO

Rediff.com4 May 2026

SBI General Insurance aims to achieve a 10 per cent market share among private and standalone health insurers within approximately five years, up from its current 7.17 per cent, said Naveen Chandra Jha, managing director and chief executive officer, SBI General Insurance.

Jio Financial formalises general insurance foray with Allianz

Jio Financial formalises general insurance foray with Allianz

Rediff.com23 Apr 2026

Jio Financial Services and Munich-based Allianz Group have signed a binding agreement to establish a 50:50 joint venture for general and health insurance in India, building on an earlier reinsurance partnership.

Silver lining to India's ageing truck fleet

Silver lining to India's ageing truck fleet

Rediff.com14 Apr 2026

India's rapidly ageing truck fleet, with 42% of vehicles over 12 years old, is set to trigger a replacement-driven growth of 3-5% annually over the next five years.

Summer Holiday Travel Insurance: Key Things To Know

Summer Holiday Travel Insurance: Key Things To Know

Rediff.com30 Apr 2026

Understand your travel insurance policy before travelling abroad this summer. This article outlines what travel insurance covers, including trip cancellations, missed connections, and medical emergencies, and what it excludes, such as war-related disruptions and pre-existing conditions.

Budget 2026: Is Customs Amnesty Scheme On The Cards?

Budget 2026: Is Customs Amnesty Scheme On The Cards?

Rediff.com7 Jan 2026

Total pending Customs arrears, including amounts under litigation, court stays and cases where the appeal period has not expired, stood at about Rs 1.36 trillion at the end of December 2024.

Outrage As Odisha Bank Asks Man To Produce Sister's Skeleton

Outrage As Odisha Bank Asks Man To Produce Sister's Skeleton

Rediff.com28 Apr 2026

A tribal man in Odisha was forced to carry his sister's exhumed skeleton to a bank to withdraw her money, sparking widespread condemnation. The bank claims it only requested valid documents, but the incident has raised questions about the treatment of vulnerable customers.

Banerjee Accuses BJP of Religious Division and Unfulfilled Promises

Banerjee Accuses BJP of Religious Division and Unfulfilled Promises

Rediff.com16 Apr 2026

Trinamool Congress leader Abhishek Banerjee criticised the BJP over the proposed Uniform Civil Code and the delay in recognising the Kurmali language, accusing the party of dividing people and making false promises.

Apple Names John Ternus As New CEO To Succeed Tim Cook

Apple Names John Ternus As New CEO To Succeed Tim Cook

Rediff.com21 Apr 2026

Apple has announced that John Ternus will succeed Tim Cook as CEO in 2026. Ternus, the current senior vice president of Hardware Engineering, will take over as Cook transitions to executive chairman of the board. This change marks the end of Cook's long tenure and the beginning of a new chapter for Apple.

LIC Offices Open on Tuesday Following Irdai Advisory

LIC Offices Open on Tuesday Following Irdai Advisory

Rediff.com30 Mar 2026

LIC offices will remain open during normal working hours on Tuesday for customer convenience, following an advisory from Irdai. CoinDCX commits to invest in cybersecurity infrastructure, and PayNearby introduces UPI QR-based cash withdrawals.

How A Fake Payment Executive Scammed Delhi Shopkeepers

How A Fake Payment Executive Scammed Delhi Shopkeepers

Rediff.com17 Apr 2026

A 20-year-old man was arrested for allegedly posing as an employee of a digital payment platform and duping shopkeepers in East Delhi by claiming to check defective sound boxes.

Govt exceeds FY26 indirect tax collection estimates of Rs 15.52 lakh cr

Govt exceeds FY26 indirect tax collection estimates of Rs 15.52 lakh cr

Rediff.com2 Apr 2026

The Indian government has marginally exceeded its indirect tax collection target for fiscal year 2025-26, with strong performances in customs, excise, and GST revenues.

Uber and Flipkart Team Up to Reward Riders with SuperCoins

Uber and Flipkart Team Up to Reward Riders with SuperCoins

Rediff.com15 Apr 2026

Flipkart and Uber have announced a partnership to integrate Flipkart's 'SuperCoins' reward programme into Uber's mobility services, allowing users to earn rewards on rides.

TCS made 25,000 fresher offers for FY27; future hiring depends on demand

TCS made 25,000 fresher offers for FY27; future hiring depends on demand

Rediff.com12 Apr 2026

Tata Consultancy Services (TCS) has extended 25,000 offers to freshers for the current fiscal year (FY27), with future hiring decisions contingent on the demand scenario, according to CEO K Krithivasan.

Indian Carmakers Kick Off FY27 with Robust 27% Sales Surge in April

Indian Carmakers Kick Off FY27 with Robust 27% Sales Surge in April

Rediff.com1 May 2026

Indian carmakers experienced a robust start to the new fiscal year, with an estimated 4.5 lakh passenger vehicles sold in April, marking a 27 per cent increase year-on-year, attributed to factors like GST 2.0, repo rate cuts, and income tax benefits.

VinFast targets 75 dealerships by 2026, expands EV ecosystem in India

VinFast targets 75 dealerships by 2026, expands EV ecosystem in India

Rediff.com30 Mar 2026

Vietnamese automobile major VinFast is rapidly expanding its retail network in India, aiming for 75 dealerships across 60 cities by the end of 2026, while also building a comprehensive EV ecosystem.

Public Cloud Service Drives Oracle India's Double-Digit Run

Public Cloud Service Drives Oracle India's Double-Digit Run

Rediff.com18 Feb 2026

'India is often skipping legacy cycles and moving directly to advanced AI-driven operations.'

Kerala Offers Congress Golden Chance; Will It Deliver?

Kerala Offers Congress Golden Chance; Will It Deliver?

Rediff.com4 days ago

Kerala's voters are sophisticated, educated, and unforgiving. They have once again made it clear that no government is entitled to remain in power. The Congress would do well to remember this, points out Ramesh Menon.

ICICI Bank Hit with 768.6 Crore GST Demand Notice

ICICI Bank Hit with 768.6 Crore GST Demand Notice

Rediff.com19 Mar 2026

ICICI Bank has received a demand notice of 768.6 crore from tax authorities for alleged short payment of GST, related to services provided to customers maintaining minimum balances.

Couple Banned from UK Companies for Breaching Disqualification Order

Couple Banned from UK Companies for Breaching Disqualification Order

Rediff.com5 Apr 2026

An Indian-origin couple in the UK has been sentenced for breaching a disqualification order, operating companies despite a ban imposed after tax fraud claims.

Renault Launches New Duster: Features, Price and Performance

Renault Launches New Duster: Features, Price and Performance

Rediff.com24 Mar 2026

Renault India has launched the all-new Renault Duster, featuring a turbo petrol engine and advanced features, with dispatches underway nationwide.

Swadeshi Jagran Manch Urges End to Moratorium on Digital Product Tariffs

Swadeshi Jagran Manch Urges End to Moratorium on Digital Product Tariffs

Rediff.com20 Mar 2026

The Swadeshi Jagran Manch (SJM) is advocating for the termination of the moratorium on customs duties for electronically transmitted digital products, arguing that it hinders self-reliance, causes revenue losses, and restricts India's ability to tax emerging technologies like AI.

Rich Indians Are Spending More Money On...

Rich Indians Are Spending More Money On...

Rediff.com28 Apr 2026

Travel is now the dominant spending category for India's affluent consumers, who are prioritising experiences and luxury goods over retail buying, according to a new report.

Renault gets 'FutuREady', to launch 7 new cars by 2030

Renault gets 'FutuREady', to launch 7 new cars by 2030

Rediff.com17 Apr 2026

The Renault group is set to significantly expand its presence in India, aiming to establish the country as one of its top three global markets by 2030 through the launch of seven new vehicles, a 5 per cent market share target, and ambitious export goals.

Nokia fined for poor customer service

Nokia fined for poor customer service

Rediff.com9 Jun 2011

The District Consumer Redressal Forum (DCRF) here has imposed a fine of Rs 4,000 on a cellphone company for providing poor customer services after sales.